North Brink Practice

If you have concerns about your mental wellbeing, your GP is there for you.

North Brink have a dedicated clinical and non-clinical team working hard behind the scenes daily to
ensure we offer you the best care possible. If you are not sure how to get the help you need
then please use this checklist to guide you:

• Call 111 if you need urgent medical help or advice but it is not a life threatening
  situation. You can also call 111 if you are not sure of which NHS service you need.
  Alternatively, you can also use the 111 online symptom checker, 111.nhs.uk.
• Call 999 if someone is seriously ill or injured and their life is at risk.
• Go to the local Minor Injuries Unit (North Cambs Hospital) if you have a minor illness
  or injury (cuts, sprains or rashes).
• Your local pharmacy can give you advice about many common minor illnesses such as
  diarrhoea, headaches and sore throats.
• Submit a triage request through the North Brink website (www.northbrink.com) if you are feeling unwell and it’s not an emergency. Alternatively, you can call them or visit the reception.

Making an appointment: 

If you need an appointment on the day for a new or ongoing acute health problem then
please submit a triage request either online via our website (www.northbrink.com), via
telephone or by visiting the reception. It is available from 8:00am Monday to Friday until
our acute appointment capacity is full. Additionally, we provide:

Pre-bookable appointments during our core hours of 8:00am – 6:30pm – these are
utilised via our clinicians for patients that are needed to be followed up, following test
results and ongoing care. Other pre-bookable appointments are available to cover
specific health related clinics such as child immunisation clinics and cervical screenings
as well as review clinics for long term chronic health conditions.

Pre-bookable appointments outside of our core hours – we also provide weekly
Wednesday evening and Saturday morning clinics, available for patients of all Wisbech
GP practices, specifically for those patients that struggle to be seen in our core opening
hours.

Surge Clinics – on Tuesdays, Wednesdays and Fridays an additional service is
available at Parson Drove Surgery, to all patients registered with the Wisbech Practices.

Home visit requests – for any patient requiring a home visit, please telephone the
practice to request a home visit and your request will be assessed by our community
advanced nurse practitioner team