Community Transport fills some of the gaps left by public transport services. It is there to help people who may find it difficult accessing other transport due to health problems or lack of bus routes.
More details about community transport can be found on:
If you are unsure of your local bus routes can check using the Journey Planner by clicking here.
For when you area is not supported by public transport or you have difficulties using it, you may be able to use the following schemes.
Fenland Association for Community Transport
Dial-a-ride
You need to be a FACT member to use the Dial-A-Ride scheme. Membership costs £10 a year. Cambridgeshire County Council bus pass holders can use the service for free.
For more information, visit the FACT website or call 01354 661234.
Dial-a-car
This service is specifically aimed at individual people who live within the Fenland, Huntingdonshire and East Cambs. areas and have no other means of transport. This service is based on your needs and can be used to take you to appointments, on holiday, or anywhere you need to go that you cannot get to by using our Dial-A-Ride service. You must be a member of FACT to use this service. Call 01354 661243.
Group Hire
Is available to local community groups/non-profit organisations whose activities are concerned with social welfare, recreation, cultural or similar purposes. You must be a member of FACT to use this service.
Community Car Schemes
Community Car Schemes are for people who have difficulty using public transport or have no access to public transport. They offer organised door-to-door lifts for people who have no other way of making essential medical or social journeys.
Schemes are run by volunteers drivers. Passengers pay toward the cost of their journey and there is a minimum charge.
All journeys depend on driver availability, they have limited capacity. Passengers are asked to give as much notice as possible (at least 24-48 hours however this may not be enough notice if they are booked up).
The schemes cover the following towns and villages in Fenland. It is best to call them for information as they all volunteer, run and operate slightly differently:
- Chatteris, Doddington, Benwick and Manea Community Car Scheme - 07944 814156
- Elm, Friday Bridge, Coldham and Christchurch Community Car Scheme - 07902 316360
- Leverington, Newton and Tydd (plus Gorefield) Community Car Scheme - 07340 812987
- Parson Drove Surgery Car Scheme (for medical appointments only) - 07766 534280
Please note: this is an answerphone/call back service. - Whittlesey Community Car Scheme - 07810 427483
- Wimblington and Stonea with March (plus Doddington, Benwick and Manea/Ramsey Doctor Surgeries) Community Car Scheme - 07563 782938
- Wisbech Community Car Scheme - 07541 400780
- Wisbech St Mary Community Car Scheme - 07592 407283
Please note community car schemes are volunteer run, they are not always able or insured in physically supporting people into the car, so they may be unable to support people who have complex health needs, please speak to the local scheme and check what they can facilitate.
Many community car schemes are looking for regular volunteers, if you could give your precious time for this valuable cause then please contact your local scheme for more information.
Tiger on Demand:
Tiger On Demand is a Demand Responsive Transport (DRT) option offering a flexible bus service for rural Fenland communities.
To see where Tiger On Demand is available, plan and book your journey, download the Tiger On Demand app from Google Play or the App Store or you can call 01480 595440 between Monday to Saturday from 6.00am to 7.30pm. You can also take a look at the website.
Vehicles are suitable for wheelchairs and pushchairs. Tiger On Demand is available in various rural locations in South Cambs, East Cambs, Fenland and Hunts.
Cambridgeshire and Peterborough None Emergency Transport information
This service is available to any patient (and escort, if applicable) registered with a Cambridge or Peterborough GP, provided they meet the eligibility criteria.
The criteria is:
- your medical condition means that you cannot use other transport without damaging your health.
- your mobility means you are unable to use other forms of transport
- you need the skills and support of specialist transport staff (for example to administer oxygen)
The patient transport service also covers any service user that Cambridgeshire and Peterborough, the commissioner, is responsible for and anyone requiring an inter-facility hospital transfer. Please read our FAQs for more information
Speak to the community car scheme individually for their prices.
If you are of state pension age or are disabled, you can apply to get a free (‘concessionary’) bus pass. Find out more, including how and where to apply, on this website.
If you’re referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or another primary care health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS). For full details and to check if you are eligible click here.
