ACCESS – Supporting Migrants in East Anglia

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ACCESS exists to help migrants to settle into their communities. They work in partnership with stakeholders to promote community cohesion, to offer multi-lingual advice services and to provide practical support to overcome language barriers for our clients.

How to contact

Where to go

Queen Mary Centre
Queens Road
PE13 2PE

Through their drop-in service, ACCESS can provide you with free, multi-lingual advice and information.

ACCESS can provide you with practical support to overcome language barriers.

ACCESS will support you on a range of topics, including, but not limited to:

  • UK Rights and Responsibilities
  • Health e.g. registering with a doctor or dentist
  • Understanding what the Police can help you with
  • Education e.g. where to find English classes, registering your child at a school
  • Housing
  • Benefits
  • Assistance with completing forms
  • Understanding utility bills (water/gas/electricity)
  • Booking appointments

If they cannot help you for any reason, they will signpost or refer you to an organisation that can.

All ACCESS’s services are Free

ACCESS project workers speak Lithuanian, Latvian, Russian, Polish and English. If you do not speak one of these languages, they can still assist you in your own language by using a telephone interpretation service. If you need advice, you are very welcome to visit ACCESS, no matter which language you speak. You do not need to make an appointment, just come in during drop-in hours.

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